FAQ's | Dubai Academy

FREQUENTLY ASKED

Welcome to our FAQ page. We’ve compiled answers to the most frequently asked questions to help you navigate our services with ease. Whether you need more details about our offerings, guidance on getting started, or assistance with any other queries, you'll find the information you need here. If you have any further questions or require personalised support, please feel free to contact us directly, we’re here to help.

Can I take the courses at my own pace?
Yes, all our courses are designed for flexible learning. You can study at your own pace and revisit the materials whenever you need.

Do I need any prior experience or knowledge to take these courses?
No prior experience is required. Our courses are structured to guide both beginners and those looking to expand their knowledge.

How do I access the course materials once I’ve enrolled?
Once enrolled, simply log into your account and access the course via the drop-down menu. Each module is organised on its own page, with clearly laid out course materials.

What support is available during the course?
If you have any general queries, you can contact us via email. If you're ready to take action, we can also refer you to trusted partners for further support.

What payment methods do you accept?
We accept all major payment methods, including Visa, Mastercard, American Express, PayPal, and Klarna.

How can I contact you if I have any questions?

If you have any questions, we're here to help. Please visit our Contact Us page and send us a message — we aim to respond within 24 hours.

Do you offer any free resources or guides?

Yes, we offer a free downloadable guide that outlines the fundamentals of investing in Dubai real estate. You can access it here.

How do I access your free webinar?

You can watch our free, on-demand webinar by visiting the Webinar Page. It’s packed with valuable insights to help you get started confidently.

How do I join the affiliate program?

To join our affiliate program, please visit the Affiliate Program Page and complete the short application form. Once submitted, a member of our team will be in touch with the next steps.

Do you offer any discounts for the course?

Yes, we offer occasional discounts. To access the latest offer, we recommend signing up to our mailing list or watching the free webinar, where we share exclusive promotions.

I’m having trouble accessing the course materials. What should I do?

First, make sure you’re logged into your account. Once logged in, select your course from the dropdown menu in the main navigation. Each module has its own page where you’ll find all relevant course materials, including videos, podcasts, eBooks, and assessments. If you're still having issues, please contact us via the Contact Us page.

Can I download the course materials to keep for future reference?

Yes. You can download all eBooks and assessments directly from each module page — they are provided as PDF files. Videos and podcasts are available to stream online and can be accessed anytime through your course dashboard on any device.

How do I listen to the podcasts?

Navigate to the module page within your course, and simply click the play button on the podcast player. All podcasts are embedded for easy access and can be listened to on any device.

How do I watch the videos?

Each module page includes its own video content. Just click play on the video player embedded within the page, no downloads are necessary.

How do I download the eBooks and assessments?

On each module page, you’ll see links or buttons to download the eBooks and assessments. These will open as downloadable PDF files that you can save and keep for future reference.

BEGIN YOUR JOURNEY

Whether you're new to investing or looking to expand your Dubai property portfolio, our resources are here to support your next step. Watch our free webinar, filled with expert insights and practical strategies, to help you invest with clarity and confidence.